Custom/personalized pieces are made according to your
specifications. I make sure you approve the design/wording before starting your
order and payment in full is due before I begin work on your piece, due to its
I am not able to accept returns/exchanges on
If for some extreme reason, an exception is made, the return minus
shipping is subject to a 35% restocking fee and return shipping/insurance will be the
responsibility of the buyer.
Production time is usually between 5-8 business days (longer, if
something with specialty materials is requested).
I do my best to get items shipped out quickly, but appreciate your